Any order that does not have the correct shipping/pickup option selected may be delayed or cancelled.
ORDERS PLACED AS SHIPPING BUT YOU WANTED TO PICK-UP:
Most shipping orders tend to go out the same day they were placed. If you have already received tracking information for an order meant for local pickup, please be aware we can no longer fulfill the order as a pickup. This is because your order was most likely sent out and we cannot fulfill an order twice. You will need to wait for the order to arrive at your residence. *Shipping costs after this point will not be refunded!!!!*
ORDERS PLACED FOR PICKUP BUT YOU WANTED TO HAVE IT SHIPPED:
Unfortunately we don’t have any way (yet) to charge for shipping after an order has been finalized. If you accidentally placed a local pickup order and need to have it shipped, please place the order again on our website. After the new order is placed, please email [email protected] and request an order cancellation. We will need your order number to process a refund.
NOTE: **Crowlers, cocktails, to-go drafts, and bottles will automatically push an order to local pickup. These items will not ship, no exceptions.**
We are open daily for to-go and local pickup services! Please read through the information below to ensure the safety of you and others during your visit.
LOCAL PICKUP GUIDELINES:
Masks are required at all times, no mask/no service! All guests must comply to the 6 feet social distancing rule when visiting the local pick-up table. To see what our to-go options are, please scan the QR code available at the table or visit the link below. To-go drinks & packaged products are meant TO-GO! Please do not consume any alcoholic beverages in front of our business or along George Street. We ask that you respect our neighbors as we are located in a residential neighborhood. Consuming alcoholic beverages in these areas is illegal and puts our liquor license at risk.
These are rules from NYS that all guests have to abide by for us to stay open & continue making delicious beer — we appreciate your understanding through this time & hope to see you soon!
Yes! We currently only accept only credit card & contactless payments on-site due to COVID.
Visit us at shop.eviltwin.dk and fill your cart with your desired items. For local pickup you may add 4-packs of beer, crowlers, cocktails, to-go drinks and merch to your order. **At checkout, fill out all fields with your information.** If you do not fill billing AND shipping details, you will not see any ‘Local Pickup’ option. After these fields are completely filled, choose your ‘shipping option’ and be sure that it says ‘Local Pickup’. Any crowlers, bottles, or cocktails added to your cart automatically pushes the shipping/pickup option to “Local Pickup”.
Yes, however, we do ask that you pickup within 3 days as we have very limited space at our brewery. All orders are subject to cancellation after 7 days. After that time, your order may be restocked for sale.
All new releases become available exclusively for pre-order on Thursdays at 3pm. Please keep in mind that you cannot pick up new beers on Thursday. All pickups for new releases begin on Fridays at 12pm. Be sure to check out our recent Instagram posts for any details regarding pickup or preorder changes.
Visit us at shop.eviltwin.nyc and fill your cart with your desired items. Please be aware you may ONLY ship 4-packs via UPS. For quality assurance and legal reasons, we do not ship bottles, crowlers, or cocktails. If you attempt to place a delivery order with these items, it will automatically switch to Local Pickup and this will delay your order. A reminder that we can only legally ship to NY, DC, PA, and NH residents.
All orders placed for shipping on Thursday-Monday will ship out on Monday. Orders placed Tuesday & Wednesday will ship out Thursday. Due to the high temperatures this summer, we’re doing our best to avoid shipping beers over the weekend to keep them as fresh as possible. You should receive tracking information from UPS in your email after your order has been processed and a shipping label has been printed. Normal shipping time is between 1-2 business days!
Bottles will not ship due to quality assurance reasons.
We can legally ship to NY, DC, PA and NH. Orders placed Thursday-Sunday will ship out on Monday. Orders placed Monday-Wednesday ship out Thursday.
Please email [email protected] for help regarding your order. They will need your full name and order number to resolve order issues.
Our taproom/brewery is located on a very small residential road in Queens. Because of this, we cannot offer car drop-off as it may cause complications on our street.
We have a small selection of bar snacks available for purchase in the Taproom and a rotating food truck or food pop-up option daily. Check our social media accounts for updates.
Absolutely, our staff loves when we have canine visitors! We do ask that you control your pup while inside the taproom and out in the courtyard. If your pup likes to make a lot of conversation, please keep them outdoors as the greenhouse has quite an echo. And although we totally know your pup is the best, not everyone wants your dog to come up to them! Please be respectful of others and keep your four-legged friend on a leash at all times while you visit us.
We are located steps away from the Halsey (L) stop, a short walk from the Myrtle-Wyckoff (L/M) or you can take the B26 Bus to Halsey/Wyckoff or the Q39 Bus to Forest Ave/Myrtle Ave.
We do not have a dedicated parking lot, however, there is ample street parking available in the neighborhood.
You can find a list of our Taproom’s current taps and cans on our website.
Yes, we have a Merch Tent in the Beer Garden where you can purchase 4-packs, bottles, and crowlers to-go as well as Evil Twin swag to take home with you.
Yes, we offer gift cards valid for online purchases here.
Children are welcome provided they are supervised by a responsible adult and are well behaved.
While none of our beers are gluten-free, we do produce our own craft hard seltzers, Evil Water, made in the same fashion and flavors as our beers. These are a great gluten-free option in addition to the range of frozen cocktails, natural wines, and ciders that we serve in the taproom!
We normally do offer tours on Saturday’s, however, due to safety concerns with COVID we have temporarily suspended tours of the production space. While you’re on-site, we’d be happy to answer any questions about our space!
If you are interested in reserving one of our private event spaces, simply fill out our online form for more info. Unfortunately, we cannot accept table reservations in the Taproom at this time.
If you cannot find the answers to any of your questions above or on this site, feel free to reach us at: [email protected].